Head of Business Operations
Ondo Finance
About the company
About the role
Target outcomes
- A clear, durable operating system that scales with the company as we grow and integrate acquisitions.
- Leadership and managers spend significantly less time on coordination and follow-up, and more time on strategy, product, and external outcomes.
- Faster, more predictable cross-functional execution on priorities such as client onboarding, post-acquisition integration, and leadership initiatives.
- Improved decision quality driven by shared metrics, analytics, and insight generation.
- A clear map of Ondo’s current operating model, with prioritized gaps and a plan to address them.
Responsibilities
- Design, evolve, and own Ondo’s operating system, including planning cycles, OKR or equivalent frameworks, and leadership / management cadences.
- Structure and run leadership, management, and exec forums, ensuring clear agendas, decisions, owners, and follow-through.
- Drive cross-functional execution for company-wide initiatives (for example, client onboarding, post-acquisition integration, and internal enablement programs).
- Design and improve workflows and interfaces between engineering, solutions, GTM, compliance, operations, and other teams.
- Own operating hygiene, including issue logs, RAPIDs, documentation standards, and consistent use of internal tools.
- Serve as primary owner of our internal knowledge and operating environment (for example, Notion OS, Slack conventions, and related tooling).
- Partner with Analytics, Finance, and functional leaders to define and maintain org-level metrics, performance reviews, and resource planning.
- Synthesize operational, customer, and delivery signals into clear recommendations for leadership.
- Lead or coordinate post-acquisition integration efforts so new teams and businesses fit into Ondo’s operating model.
- Own or coordinate cross-cutting vendors and platforms (for example, internal search / knowledge tools), including legal, security, and procurement workflows.
- Champion and operationalize AI-driven internal tooling to improve productivity and decision-making.
Requirements
- 10+ years of experience in business operations, strategy & operations, or a similar function, including experience in high-growth or scaling startups.
- Demonstrated ability to design, implement, and evolve company-level operating systems (planning, goal-setting, meeting cadences, decision forums).
- Proven track record driving complex cross-functional initiatives from design through adoption and steady-state execution.
- Strong stakeholder management skills, with experience influencing senior leaders and driving change without relying on formal authority.
- High analytical rigor and comfort working with data, including defining metrics, interpreting dashboards, and translating insights into action.
- Ability to operate in ambiguity, set structure where needed, and balance architecture with hands-on execution.
- Excellent written and verbal communication skills, including the ability to drive clarity and alignment across functions.
- High integrity, ownership mindset, and alignment with Ondo’s long-term mission.
Nice to haves
- Experience leading or partnering closely with analytics / BI or data teams.
- Experience with M&A or post-acquisition integration.
- Experience in fintech, financial services, or crypto.
- Prior ownership of internal knowledge systems, operating cadences, or company-level program management.
What we offer
- Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — we are well-funded and believe that great talent deserves great compensation.
- Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
- Remote-first team across many countries — you will be an early team member helping shape our vision, culture, and operating practices.
- A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, Uniswap.
- Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund, and Coinbase Ventures.





